7. How do I change my dial-in login name and phone number ?

This question is most often asked by folks that travel a lot. And once again, we've got good news! Not only will you be able to dial into us from most everywhere you travel in North America, making the change is a snap.

How to change your Excite.com dial-up settings

1. Click the Excite.com icon on your computer's desktop.
2. If it hasn't already been filled in for you, enter your "Excite Member Name" and "Password" in the boxes (check the "Save Password" box so that the dialog box will remember your information next time it comes up)
3. Click "Modify".
4. On the next screen, click Next".
5. On the next screen, select your "local area code" from the drop down list, make any necessary changes to the "Area code options" box, and then click "Next" (ask your operator if you're not sure).
6. On the next screen, enter any special dialing codes that are required to get an outside line (again, ask your operator if you're not sure), and then click "Next".
7. On the next screen, highlight your local city from the list on the left and then add as many local numbers as possible by clicking the "Add" button, then click "Next". (If you're not sure if a number is local, call the operator and ask for a "Rate Step").
8. On the next screen, review the number you have selected, and if everything looks OK, check off the "I understand..." box and then click "Finish". You're done!

How to change your Address.com dial-up settings

1. Click the Address.com icon on your computer's desktop.
2. If it hasn't already been filled in for you, enter your "User Name" and "Password" in the boxes (check the "Remember Password" box so that the dialog box will remember your information next time it comes up).
3. Punch the "Modem" radio button, and then click the Edit button.
4. Select your local area code from the drop down list.
5. Highlight a number that is local to you from the box that appears below (Make sure that you choose a local number - if you choose a long distance number, you will be responsible for those charges. If you're not sure, call the operator and ask for a "Rate Step").
6. Select your modem from the drop down list.
7. Enter any special dialing codes that are required to get an outside line (Again, ask your operator if you're not sure).
8. Click OK and then click Connect. You're done!