A. Michael Hiles & Associates Inc.

                 Human Capital Management

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Case 2 - Specialized Tax Consulting Firm

This client is a tax consulting firm specializing in Research and Development tax law. As they have grown, their need for organized and equitable ways of working with their employees became important.

Compensation Strategy and System

We developed job levels using our job evaluation system. Using the job descriptions we wrote, we researched the external market and developed salary ranges for all positions in the organizations.

Using our unique competencies assessment approach, we analyzed actual salaries, and recommended a plan to realign salaries with the company's values, the competitive market, and the experience, skills, business behaviours and performance of each employee

Annually we provide an update for the salary scales and recommend a range of salary increases that are competitive and affordable.

Variable Pay - Bonuses That Work

We developed a new bonus plan that replaced a system that was based on the owner's judgment, and that was causing mistrust amongst employees. The new system is based on individual and corporate objectives, and is linked to corporate affordability.

Team Dynamics

Working closely with the owner, we developed an operating system that enabled the growing company to retain its original small team atmosphere, while allowing individuals to develop into senior consultants, or alternatively going into management. The approach included self assessment processes, internal support and coaching for team members, peer assessment as part of the performance management system.

Assist With Hiring Process

We assist this client with his hiring by conducting additional interviews, providing psychological profiles, and by doing extensive reference checks.