The Hospital Quarterly

volume one • number one • Fall 1997

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In this issue:

FEATURES:

Reengineering and integrating Healthcare Delivery:
What Have We Learned in the 1990s

by Michael B. Decter, Jan Norris and Sarah Kramer
Case studies detail the experiences of three North American hospitals who followed the path of sequential and/or simultaneous reengineering and integration.

Vertical Integration: '80s Fad or Healthcare's Future?
The View from the US

by David G. Knott
In the 80s conventional wisdom in US healthcare called for vertical integration of insurance, physician and hospital functions under one company. The 90s has seen more horizontal/sector consolidation. What does the future hold?

Profile: Peggy Leatt and the U of T's Department of
Health Administration

by David Menzies
The University of Toronto Master of Health Administration program wins accolades – and lets students keep their day jobs.


WEB REVIEW
Web Sites for Hospital Managers
Web Reviewby Mike Moralis
A review of sites ability or potential to provide access to information of interesting or significance to people in health policy or research or delivery of healthcare.

IDEAS AT WORK
Innovations in Healthcare Food Services
Ideas At Workby Paul Gauntley
An innovative food-outsourcing technique helps Ottawa's Riverside Hospitals cut 30% from its food service budget.

HOSPITALS TO WATCH
Beyond the Rhetoric: Hospital Teams Apply the Quality Process to Create Measurable Results
Hospitals To Watchby Matthew D. Pavelich
1997 winners of the CCHES-3M Health Care Quality Team Awards demonstrate that "teamwork" is more than just a buzzword.

WORLD VIEW
Hospitals in the UK: Lessons for Canada
World Viewby Zenita Hirji and Andrew Holt
Nearly 40 years after its creation, the UK's National Health Service has a few things to teach Canadians.

RURAL PERSPECTIVE
Healthcare Delivery in Rural Canada, Part I:
Rural perspectiveby H. James Harrold
New provincial guidelines recommend a major overhaul of healthcare delivery systems in rural Ontario.

BOOK REVIEW
Beyond Restructuring: A collection of papers from a King's Fund international seminar
Book Reviewby Fiona Hendry
International perspectives on restructuring.

REPORT CARD
Seminar Report Card
Report Cardby Joe Mapa
Harvard seminar on negotiation and for healthcare executives earns A+ grade.

FUTURETHINK
The Horse You are Riding
FutureThinkby Donald P. Schurman
What's your stable of management tools?

QUARTERLY INDEX
Hospital Care still Largest Piece of Health
Expenditures Pie

Quarterly Index.
Newly-released healthcare expenditures data from the Canadian Institute for Health Information.

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