Infinity Telecentre puts emphasis on the human element in business, while utilizing the most advanced technology available to our industry. Providing services that suit a variety of inbound phone calls, our telereceptionists bring quality and courtesy to each call they handle twenty-four hours a day, seven days a week.

The Power of a Professional Couteous Response

How are you handling calls every weekend and every night, not to mention those calls you get during the business day? You might hire a receptionist, if you don't already have one. But what do you do when your staff goes to lunch or calls in sick? You may rely on a cellular phone to catch every call, or another employee to 'back-up'. But that important client may get shuffled to voicemail or hang up and call elsewhere while you're politely explaining to a solicitor that your not interested.

That's where true call screening comes in. When someone calls your number, they are greeted by an Infinity Telereceptionist, who greets the caller as you have specified, takes a message and/or collects information according to your criteria and notifies you immediately by alphanumeric pager or saves the message for you to retrieve at your convenience. If you prefer you can have your messages faxed or emailed when you need them. Couple this with our order acceptance and scripting capabilities and your 'virtual office' is a reality.